Welcome to the latest Passare’s Expert Series installment, a forum for our experts to speak directly to you. Today we welcome Passare Expert Contributor Dorian Carr, a US Air Force Veteran with over 21 years of honorable service.
Dorian is a San Francisco-based Veterans Service Representative, facilitating US Department of Veterans Affairs (VA) benefits and services for US Servicemembers and Veterans.
Passare: Welcome Dorian. Please tell us how you became interested in US Military service.
Dorian: My father and several family members served in the US Military, so that was a big part of my upbringing. I took the required US Military service tests right after finishing high school. My scores qualified me for service in the US Air Force, which appealed to me.
Passare: Why did you pursue a career in VA benefits claims management?
Dorian: I learned about the US Veterans claims management opportunity while researching benefits for myself. The position was similar to my job as a US Air Force Recruiter, where I explained VA benefits to enlisting US Servicemembers. As a Claims/Benefits Manager, I help those transitioning out of the US Military obtain benefits they’ve earned. I also enjoy helping people.
Passare: What type of End-of-Life claims do you most often manage?
Dorian: I handle many direct-service connection claims for World War II, Korean and Vietnam Veterans. These are for active service-related illnesses or injuries. Part of my job is to determine their eligibility and help them obtain benefits and services for their specific needs.
Many US Veterans also need long-term care. Although there is no VA-administered long-term care program, each state has privately-owned facilities that the VA contracts with to provide US Veterans care. One example is the Veterans Home of California in Yountville.
I also facilitate many Widows Pension claims. These are awarded to a surviving spouse of a US Servicemember or Veteran who served during wartime.
Passare: Please describe a recent claim to help Passare customers understand your expertise.
Dorian: A spouse came to me recently seeking direct-service connection benefits for her US Veteran husband, who was in declining health at home. She was overwhelmed as his full-time caregiver. She needed respite care for herself and specialized care for her husband.
I helped her obtain higher-level direct service connection compensation to absorb her husband’s care costs. She received monetary benefits plus 100% coverage for her husband to receive care in an area VA hospital. This provided them both with much-needed relief.
As the Veteran neared End-of-Life, he was placed in a VA-contracted facility close to his family, where he passed away peacefully. Ultimately, he received the care that he was promised upon his enlistment. This is an important part of my job – helping fulfill the US Military’s promise to its Servicemembers and Veterans that they receive the healthcare and benefits they have earned.
Read Dorian Carrs full interview here.